Roblox emphasizes user privacy and safety in its approach to age verification. Images and videos used for facial age estimation are immediately deleted post-processing. Their multi-layered safety strategy includes technological innovations, strict policies, and community standards. Image sharing is prohibited, and attempts to exchange personal information are actively blocked.
Roblox employs advanced filters to detect and remove content that violates standards, though acknowledges the impossibility of eliminating all objectionable content. Parental discussions about online safety are encouraged.
The age verification process, supported by third-party technology from Persona, shows a mean absolute error of 1.4 years for users under 18. Users can contest age verification through alternative methods like ID verification, while a customer support system is in place for disputes. Verification methods will continuously assess user behavior, prompting re-verification if inconsistencies arise.
Roblox aims for transparency by highlighting the benefits of age verification, which will soon be mandatory for creators using certain features. This initiative marks a significant step toward enhancing safety and community standards on the platform. For more information, users can visit the Roblox Safety Center and listen to the accompanying podcast, Tech Talks.
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