Last fall, Logitech CEO Hanneke Faber faced ridicule for proposing a “Forever Mouse,” which critics felt displayed a misunderstanding of consumer needs. Many users simply want a reliable mouse without subscription fees for software. However, the author’s appreciation for their Logitech G502 Lightspeed, which has lasted nearly 3.5 years with the help of Logitech’s Magic Wireless Charging Mouse Pad, sparks a rethink about the concept. Despite the mouse’s durability, wear is evident, particularly in the rubber grips.
The author advocates for Logitech to offer replacement parts, as they currently only sell basic parts through IFIXIT, such as screws and batteries, without addressing wear-related components like the grips or buttons. Logitech has plans to expand part offerings but has yet to reflect significant changes. The author expresses frustration over the lack of available replacements, questioning the sustainability of their product design and reliance on consumers replacing entire mice instead of simple components.
The piece underscores a desire for greater repairability and longevity in Logitech products, suggesting that improving these aspects could increase brand loyalty. Ultimately, the author hopes that devices like mice can last longer, rather than being perceived as disposable, and calls for a more responsible approach from manufacturers.
Source link
