Princess Cruises is facing criticism for increasing service fees without proper notification to passengers. In April, the cruise line raised the crew appreciation fee (a non-refundable service charge) from 18% to 20% for nearly all onboard purchases, including beverages and dining. This change, which slipped in amidst other price increases, applies specifically to food and beverage purchases and not to independent retail transactions.
Daily crew appreciation fees vary based on stateroom category, with charges set at $18 for standard rooms, $19 for mini suites, and $20 for suites. As a result, two passengers in a standard stateroom could end up paying $252 in tips over a seven-day cruise, although the pricing for some all-inclusive packages remains unchanged.
Passengers have expressed anger over the fee increase, describing it as an unnecessary surcharge and a sign of corporate greed. Some have voiced desires for a transparent pricing model that allows optional tipping. Current passengers won’t see this increase during their current voyage, but the change will take effect for future cruises.
This price hike is reminiscent of similar moves by Carnival, which also plans to increase its onboard service charge.
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