A broken Eurostar train in northern France left passengers stranded for over eight hours during a journey originally scheduled to take two hours. Passengers reported being stuck for four hours without air conditioning or functioning toilets before being rescued. The train, which had departed Brussels, was stopped due to a power outage, leading to complaints about the conditions onboard.
Rescue teams eventually provided water and assistance, while some passengers, including members of a British folk band, entertained others with music during the ordeal. Eurostar apologized and offered full refunds or vouchers to passengers affected by the disruption. The evacuation was completed by late afternoon, but delays in transferring customers to an exchange train continued, with many still waiting for information and basic amenities.
By the time the exchange train began moving in the evening, frustrations had mounted, with some incidents reported among passengers due to the lengthy wait. Eurostar thanked customers for their patience and acknowledged the difficulties experienced during the incident.
Source link